GDPR

The EU General Data Protection Regulation (GDPR), which took effect on May 25, 2018. In order to give you the best experience on our website, we at Heraclesoft need to collect information from you, the visitor. Depending on your activity on the website, different information might be collected.

Short description

Heraclesoft is well-known software vendor. We’ll NOT collect and resell any of your data. That’s simply not what we do. We create and sell software. If we happen to have some of your data that’s because you have purchased our products from us or requested our technical support, or some your anonymous data was stored by Google Analytics. In either case, you can consider your data to be very safe. If you have other concerns, please contact us at gdpr@herculesoft.com

Contact Form

If you contact us via the contact form on our website, we’ll collect the information you enter into the form entry. This information is only used to help us better answer your questions. You can request to completely delete the information stored securely on our cloud server at any time.

Information that may be collected includes but is not limited to:

  • Name
  • Email address
  • IP address
  • Any other information you enter into the form input box

Purchase security

The purchase process through our website is 100% safe and reliable. The secure payment process is deeply integrated with PayPal and Stripe. Keeping your entire payment process smooth and safe is our biggest responsibility by making full use of the latest technology in the online payment industry.

At the same time, we promise that we will never use your purchase information for any anonymous business analysis. Similarly, you can ask us to delete your purchase information at any time.

3rd Services

For privacy reasons, we do not allow users to log in to our website through third-party social network accounts, although this may cause some problems, but our users’ privacy will be fully protected.

Top encryption technology

All your personal information is protected by the strongest encryption technology.

  • All network traffic is encrypted by SHA-256
  • All downloadable applications are signed by SHA-256
  • No one can access the data in our cloud server

Any other questions?

Please email gdpr@heraclesoft.com for any other questions about this document, our products, website and privacy.

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